Manyways and Scout Environmental launch WellWellness.ca — a free, Health Canada–funded digital tool that guides private well owners step by step through the complete water quality testing process

Available at WellWellness.ca, the site has already crossed 1,000 sessions as national distribution begins.

TORONTO, Ontario — January 2026 — Manyways Inc., the company behind Decision Support Platform Wayfinder, has partnered with Scout Environmental to design and launch WellWellness.ca — a free, public-facing digital guide funded by Health Canada that helps Canadian homeowners understand and act on their responsibility to test and maintain private well water. The site delivers plain-language, step-by-step guidance through the full water testing process: from determining whether testing is needed and which contaminants to screen for, to collecting a sample correctly, locating a provincially accredited laboratory, and understanding and acting on results.

Millions of Canadians rely on private wells for drinking water. Unlike municipally supplied water — which is routinely monitored and treated by public utilities — a private well is the sole responsibility of the homeowner to test, manage, and maintain. Contaminants including coliform bacteria, nitrates, arsenic, and heavy metals can be present in well water without any visible sign, odour, or change in taste, making periodic laboratory testing the only reliable means of confirming a well is safe. Despite the well-established health risk, many Canadians test infrequently or not at all — often because the process feels unclear: which parameters to screen for, how to collect a sample without introducing contamination, which laboratories are provincially authorized to process well water samples, and what to do when results come back elevated. WellWellness.ca was designed to remove each of these barriers, translating Health Canada's evidence-based guidance into a self-serve digital experience that any well owner can navigate independently.

The guide walks users through every stage of the testing cycle. It opens with a plain-language assessment that helps users determine when and how frequently their well should be tested, based on well type, age, location, and household circumstances. It then walks through correct sample collection procedures — a step that is easy to perform incorrectly and that can invalidate laboratory results if not done carefully. At the core of the experience is a postal code–based laboratory locator, built on the Manyways Wayfinder platform's results matching engine, that identifies CALA-accredited testing facilities within the user's province and ranks them by proximity. Because provincial regulations require that well water samples be submitted to approved facilities for results to carry regulatory weight, this feature is critical to completing the testing process correctly. The underlying laboratory dataset was enhanced as part of this project to highlight CALA certification status explicitly and expand its regional coverage. The final section of the guide helps users interpret their results and identifies the remediation options available when contaminants are detected above safe thresholds.

"Many well owners know they're responsible for their water safety, but the actual process of getting it tested has too many points of friction — and that friction has real health consequences. WellWellness.ca closes that gap, combining trusted public health guidance with a practical tool that takes someone all the way from 'should I test?' to 'here is your nearest accredited lab.' For families in rural and remote communities, that kind of clarity is meaningful." — Steph Bigue, Founder & CEO, Manyways Inc.

The laboratory locator at WellWellness.ca is built on the Manyways Wayfinder platform's results matching and proximity ranking capabilities. When a user enters their postal code, Wayfinder's engine filters the national laboratory dataset to return only CALA-accredited facilities operating within the user's province — ensuring provincial regulatory compliance — and ranks results by geographic distance from the user's location. The dataset was updated as part of this engagement to surface CALA certification status explicitly, giving users an additional quality signal when selecting a testing facility. Beyond the lab finder, Manyways handled the full design and technical implementation of the site: process mapping, UX/UI design and interactive prototyping, front-end development, and a nationwide usability and browser compatibility testing program with a specific focus on mobile and tablet performance — reflecting the reality that many rural Canadians will access the guide on a smartphone rather than a desktop computer.

The site is free to use and accessible on any device, with content written in plain language to ensure it is usable by the broadest possible audience. Scout Environmental served as program designer, content producer, and long-term operator of WellWellness.ca, managing all content development and the broader national distribution campaign. Health Canada served as the subject-matter authority and program funder, ensuring all guidance reflects the department's official recommendations for private well management. The launch extends an established multi-year collaboration between Manyways, Scout Environmental, and Health Canada that has previously produced decision support tools for radon exposure, carbon monoxide safety, and home ventilation — initiatives that have collectively reached more than 50,000 Canadians.

About Manyways:
Manyways Inc. is a Toronto-based software company that builds decision support systems for organizations operating in complex, rules-driven environments. Its platform enables teams to encode expert knowledge into interactive digital tools — such as eligibility screeners, product configurators, and guided decision experiences — that deliver precise, reliable outcomes at scale.

About Scout Environmental:
Scout Environmental is a Toronto-based non-profit organization that designs and delivers programs to improve environmental health. Working with government, corporate, and community partners, Scout produces evidence-based tools and campaigns that empower Canadians to make informed choices for their families and communities.

About Health Canada
Health Canada is the federal department responsible for helping Canadians maintain and improve their health, and is committed to improving the lives of all Canadians and making this country's population among the healthiest in the world.